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Online Security

Scanning Options using Charter Security Suite®

This tutorial will guide you through using the Charter SecuritySuite® virus scan
options. Use the menu links below to navigate through the document.

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Scan Options

Launch Charter Security Suite®

Double-click the Charter Security Suite® Icon Charter Security Suite Icon in the Task Bar. This will launch the application.

CSS

Click on the Computer Security Icon, which will launch the application.

Charter Security Suite

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Performing a Quick Scan

A Virus and Spyware Scan will scan your computer's vital files and folders for viruses, spyware, and riskware. To perform a quick scan, click the scanning icon on the home screen of the Charter Security Suite.

Scan

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Performing a Virus and Spyware Scan

Step 1 of 3

Click the scan button and select Virus and spyware scan from the drop down menu.

Virus and Spyware Scan

Step 2of 3

Depending on your computer, a quick scan may take a couple of minutes to complete. If malware is found, the Charter Security Suite® will attempt to clean your computer.

Scan

Step 3 of 3

Once completed, you have an option to view a scan summary report.

Summary

Click the Show report button to view. Click the Close button to exit.

Scanning Report

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Performing a Full Computer Scan

Step 1 of 3

A Full Computer Scan will scan all your files and folders for viruses, spyware, riskware, and other suspicious items. To perform a full computer scan, click the the scan button and select Full computer scan from the drop down menu.

Full computer scan

Step 2 of 3

Depending on your computer, a full system scan may take some time to complete. If malware is found, the Charter Security Suite® will attempt to clean your computer.

Scanning

Step 3 of 3

Once completed, you have an option to view a scan summary report.

Summary

Click the Show report button to view. Click the Close button to exit.

Scanning Report

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Choose What to Scan

Step 1 of 4

If you are concerned about a certain area on your computer you can Choose What to Scan and Charter Security Suite® will scan the requested files and/or folders for viruses, spyware, riskware, and other suspicious items. To choose what files and/or folders to scan, click the the scan button and select Choose What to Scan from the drop down menu.

Choose what to scan

Step 2 of 4

Choose the file that you would like scanned, and then click OK.

select what to scan

Step 3 of 4

Depending on the files you requested to have scanned, the scan may take some time to complete. If malware is found, the Charter Security Suite® will attempt to clean your computer

scanning

Step 4 of 4

Once completed, you have an option to view a scan summary report.

summary

Click the Show report button to view. Click the Close button to exit.

scannign report

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Rootkit Scan

Step 1 of 4

If you are concerned about a certain stealthy or malicious software, select Rootkit Scan and Charter Security Suite® will scan full computer for viruses, spyware, riskware, and other suspicious items. To choose what files and/or folders to scan, click the the scan button and select Rootkit Scan from the drop down menu.

Rootkit scan

Step 2 of 4

Choose Rootkit scan, and then click OK.

scanning

Step 3 of 4

Depending on your computer, a full system scan may take some time to complete. If malware is found, the Charter Security Suite® will attempt to clean your computer.

summary

Click the Show report button to view. Click the Close button to exit.

scanning report

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Manual Scanning Options

You can adjust how the Charter Security Suite® handles a virus. It is recommended that you allow the Charter Security Suite® to clean the file. Click OK when finished.

manual scanning options

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Scheduling a Scan

Step 1 of 4

The Charter Security Suite® can be set to scan your computer on a regular interval. To schedule a scan click on the Settings button.

settings

Step 2 of 4

Click the Other settings header to expand the menu. Then click Scheduled scanning.

scheduled scanning

Step 3 of 4

Click the empty box next to Turn on scheduled scanning. Select when you want the virus scan to run. Scans can run on a daily, weekly, or monthly basis.

turn on scheduled scanning

Step 4 of 4

Adjust when the scan should start. Select either Start time: or After computer is not used for: options. Use the arrows to adjust the time frame. Click OK when finished.

select start time

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Mobile Broadband Scanning Options (Only applicable for Windows 7)

A Mobile Broadband Scan will scan your mobile broadband connection.

mobile broadband scan

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Verify your Database versions, definitions and latest update dates

Database versions will provide you with the date and time of the last update.

verify database

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